Join Our Team At Love Give Ink

Join us

 

UPDATED September 2017

We are looking for passionate individuals to join our friendly, award-winning small business as we start to prepare for Christmas. 

We're looking for; a Customer Services Assistant, Production Assistant and Dispatch Assistants. Read on for more about the roles.

 

A Bit About Us

Love Give Ink launched less than four years ago by Martha Keith who, inspired by gifts that she and her other half (Mr LGI) had given each other, decided to create and make inventive paper-based goods. Our aim is to surprise and delight our customers with creative stationery items and unique personalisation options, and have lots of fun in the process!

We sell here on our website lovegiveink.com and via the marketplace notonthehighstreet.com. Love Give Ink has been featured in local and national media including The Sunday Times, The Telegraph, The i Newspaper, The Independent, Stylist and Perfect Wedding, Wedding Ideas and Psychologies Magazine. We have also won several awards for our brand and products, including the notonthehighstreet.com 'Start-Up Success of the Year Award’ and Hounslow Entrepreneur of the Year, Hounslow Best New Business, and Hounslow Business of the Year 2016.

 

Customer Services Assistant

Would you like to help us go the extra mile to delight our customers? We are looking for a full-time Customer Services Assistant to join our team.

Responsibilities will include:
• Striving to delight our customers in all interactions
• Handling customer enquiries across all our selling platforms
• Responding to customer emails and phone calls
• Working with the Production Manager and team to ensure all customer requests are implemented
• Liaising with the Creative team to fulfil any bespoke requests
• Processing orders from customers
• Assisting with stock control
• Occasionally assisting with the preparation, dispatch and delivery processes as part of our close-knit team

You will need to:
• Be an excellent verbal and written communicator
• Have a strong attention to detail
• Have good problem solving skills with the ability to work things out logically
• Be reliable, organised and conscientious
• Be a competent computer user
• Be self-motivated with a positive attitude
• Be able to work under pressure and prioritise tasks
• Have a willingness to ‘muck in’ when it’s busy
• Bring energy, passion and good sense of fun!

• Previous customer service experience preferred

The Detail

• Join us as soon as possible
• Normal hours proposed to be 8:00 – 16:15 Monday-Friday with additional weekend or evening hours possible during peak business season
• Salary dependent on hours agreed, includes paid holiday, pension, team events and a staff discount on Love Give Ink products

Application Process

If you think you’re the sort of person we’re looking for, please email Chris Keith on chris@lovegiveink.com as soon as possible with your CV and covering letter outlining why you're perfect for the role.

For more information see our website www.lovegiveink.com or our facebook / twitter / instagram for more of what we do, or feel free to contact us on 020 3176 0900 if you have any questions. We look forward to hearing from you!

 

Production Assistant

Fancy being part of the awesome fast-paced team who make our personalised stationery and gift orders? We are looking for a full-time or part-time Production Assistant to join our team.

Responsibilities will include:
• Making the personalised stationery and gifts, including adding personalisation, printing, assembling and packaging
• Processing orders from customers
• Managing the dispatch and delivery processes
• Preparing for big occasions
• Assisting stock control

You will need to:
• Be an excellent communicator
• Enjoy making things
• Care about the detail and have high standards
• Be organised, committed and good at time management
• Be a competent computer user
• Have a willingness to ‘muck in’ when it’s busy and stay calm under pressure
• Bring energy, passion and a good sense of fun!

The Detail

• Join us as soon as possible until Friday 16th March 2018 (with the opportunity to stay on after this)
• Normal hours 8:30 – 16:30 Monday-Friday (but flexible) with additional weekend or evening hours possible during peak business season
• Salary dependent on hours agreed, includes paid holiday, pension, team events and a staff discount on Love Give Ink products

Application Process

If you think you’re the sort of person we’re looking for, please email Chris Keith on chris@lovegiveink.com as soon as possible with your CV and covering letter outlining why you're perfect for the role.

For more information see our website www.lovegiveink.com or our facebook / twitter instagram for more of what we do, or feel free to contact us on 020 3176 0900 if you have any questions. We look forward to hearing from you!

 

Dispatch Assistants

Fancy being part of the awesome fast-paced team who pack our personalised stationery and gift orders? We are looking for full-time or casual part-time Dispatch Assistants to join our team.

Responsibilities will include:
• Wrapping and packing the personalised stationery and gifts
• Supporting the finishing of personalised orders
• Processing orders from customers
• Supporting the dispatch and delivery processes
• Preparing materials for orders

You will need to:
• Enjoy wrapping and packing
• Care about the detail and have high standards
• Be organised, committed and good at time management
• Be task and goal focused
• Be a good communicator
• Bring energy, passion and a good sense of fun!

The Detail

• Join us from Monday 13th November – Thursday 21st December with the option to return in January, February and March.
• Normal hours proposed to be 10:45 – 16:30 but flexible.

Application Process

If you think you’re the sort of person we’re looking for, please email Chris Keith on chris@lovegiveink.com as soon as possible with your CV and covering letter outlining why you're perfect for the role.

For more information see our website www.lovegiveink.com or our facebook / twitter instagram for more of what we do, or feel free to contact us on 020 3176 0900 if you have any questions. We look forward to hearing from you!

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